The ISO 9001 document demonstrates your organization's ability to meet customer demands and even exceed expectations. Therefore, many buyers are looking for ISO 9001 certification in their suppliers in order to eliminate the risk of buying bad products or services. An enterprise that is entitled to receive ISO 9001 certification has achieved significant improvements in organizational efficiency and product quality by minimizing error and loss rates and increasing productivity.

The ISO 9001 Quality Management System standard covers the following headings:

Quality management system:

Management responsibility is to determine the responsibility, authority and levels of all employees who manage, implement and verify activities that affect quality during the production of goods or services. Under this heading, customer focus, management commitment, planning, responsibility, authority and communication, quality policy and management review are sub-headings.

Resource management:

With regard to resource management, the organization should identify all resource needs in terms of human resources, substructure requirements and work environment maintenance and provide appropriate resources for these needs. In the meantime, management should also have trained staff to measure the performance of the work performed and to conduct internal quality controls.

Product realization:

It refers to the whole of the production planning of the goods or services, the determination of the processes related to the customer, the design and development activities, the purchasing activities and the delivery of the goods or services.

Measurement, analysis and improvement:

It includes observing and analyzing measurable values ​​at every stage of the activities of the organization and checking the inappropriate products or services, analyzing the data and performing improvement works in a timely manner.
An organization that establishes the ISO 9001 Quality Management System must define its quality policy, explain its objectives for quality and identify and document what it will do about it. All of these determine the quality policy of the organization.