Regardless of the size of your organization, the ISO 9001 Quality Management System helps you monitor and manage all of your operational processes in the best way. ISO 9001, the world's most common quality management standard, enables organizations to improve their quality of service and performance management and ensure continuity.
Today, businesses aim not only to meet the expectations of their customers, but also to offer quality products and services that are much more than that. On the other side, they have to reduce their costs in order to compete. The ability of small and large enterprises to achieve both quality and cost efficiency depends on their ability to develop a comprehensive quality improvement approach.
In each of these organizations there are units such as production, purchasing, marketing, quality control, research and development, after sales support and so on. It is very important that the operational processes shown in these units are planned, controlled and taken in case of problems. The problems to be experienced in these activities will decrease the quality of the goods or services produced, increase costs, cause time losses, increase customer complaints, cause misperception of the organization in the market and cause a series of adversities up to profit losses.
If you need to list in general;
Want to be consistent in the delivery of goods or services
Who speaks the same language as customers
Considering customer expectations in production of goods or services
Adopting a customer-oriented approach at every step
Wanting to have a management standard
Wanting to be a continuously developing and growing organization
Wishing to grow in the market
International trade
Who wants a job to be done first time and right
Who wants to get rid of the cost of faulty and poor quality production
Who wants to establish a secure network within the organization
Waiting for employee participation
Always waiting for employee performance to rise
Systematic increase in productivity and profitability
The organizations mentioned above should have ISO 9001 management system and certificate.
