Traveling is extremely easy, comfortable and convenient to all budgets in the past years, with the country's tourism inputs have multiplied exponentially in recent years. Tourism is to create an avalanche growing economy every year with its impact on the internet.

Tourism is a sector that needs to be treated very carefully. Protecting the existing tourist areas every day with the utmost care, despite thousands of tourists, at the same time, staying healthy and safe for all these tourists, training of employees, domestic and foreign policy elements, etc. Topics constitute the most important topics in the tourism industry.

Tourism sector is an international sector due to its structure and this sector should be subject to certain standards in the international arena. As a result of certain criteria to be observed in each country, the visitor should be able to adapt in any country.

For these and many similar reasons, ISO 18513 Tourism Services Management System, which is published by ISO and applied worldwide, has been published and all businesses operating in the field of tourism must have this system. This system is built on the ISO 9001 Quality Management System and includes practices and principles specific to the tourism sector. For this reason, it is very easy to establish the ISO 9001 standard for companies that have previously established and managed the ISO 18513 standard in their businesses. Still, if desired, consultancy services can be obtained on this issue. 

When facilities apply for certification for ISO 18513 Tourism Services Management System, the certification body can evaluate the facility, what is the service understanding of the enterprise and how much responsibility does the company feel about it, what is the scope of the service standard it tries to implement, how much customer-oriented the business employees act, the quality of the enterprise. It looks for answers to questions such as what is its perception and approach, what is the marketing strategy of the business.

Businesses operating in the field of tourism and having this standard gain competitive advantage in domestic and foreign markets. Therefore, they increase their market share. Consistent service is provided to customers. The business is prepared for an institutional structure. The profitability and efficiency of the business increases.

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