Although the ISO 9001 Quality Management System is a system that can meet the needs of all sectors, there are situations in which some sectors cannot meet these needs in terms of the very different needs arising from the dynamics of the sector. In this way, in order to meet the needs in the sectors that require different dynamics, management systems based on the sectoral requirements are needed.

The ISO 18513 Tourism Services Management System standard is based on the basic management requirements in the tourism sector to meet such requirements and is very easy to integrate into existing quality management systems.

This standard is internationally valid, it is very important for both the customer and the business that all businesses operating in a sector that revolves around the basis of services such as tourism and people are managed with certain standards. It is very easy for businesses that have already established and documented an ISO 9001 Quality management system to pass to ISO 18513.

The most important point to be considered in the certification studies is to determine the quality policies and objectives of the enterprise, to prepare business processes, application instructions, work flow charts, forms, tables and similar documents related to the field of activity. Documentation works have an important place in all quality systems.

Consultancy and document service is extremely important in the selection of the company. An organization that has not been authorized to issue certificates from national or international accreditation bodies cannot issue ISO 18513 Certificate and cannot be valid even if it does. The next step is to open all documents to the certification body.

At this point, the certification body pre-studies the documentation first. In the meantime, completes the missing. Then it initiates field inspections. A report is prepared after the audits. If this report is deemed appropriate based on the results, ISO 18513 Tourism Services Management System Certificate is issued and delivered to the company.

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