HOTEQ 500 Hotel Quality Management, which has basically adopted the objectives such as defining and facilitating the understanding and proper implementation of services between customers and tourism providers, making a conscious choice in tourism hotel services for consumers, increasing the concept of providing a service that has the potential to meet the expectations of organizations, The system is mainly designed to create more conscious consumers who will also benefit from the tourism hotel management and hospitality sector.

It is a commodity service traded in the tourism sector and therefore it is often not possible to maintain the supply and demand balance in the tourism sector. There are frequent fluctuations in the tourism sector due to political and economic conditions. This is a real risk for the tourism sector.

To minimize the risks in the tourism sector and to offer a system for customers to choose from is an issue that tourism enterprises attach importance to. service.

HOTEQ system structure and scope main topics

1.Accomodation, Facilities for Guests
2.Hoteq System Structure and Scope
I xnumx.yönet,
xnumx.alt-structure,
Services Including Quality, Environment, Health and Food Safety
6.Measurement, Evaluation, Continuous Improvement

Cited standards

ISO 18513 Tourism Services Management Standard (this standard is the only internationally recognized standard for the tourism industry published by ISO)
ISO 9001 Quality Management System standard
ISO 14001 Environmental Management System standard
ISO 22000 Food Safety Management System standard
BRC Global Food Technical standard
FSSC 22000 (Certification program for food safety systems)
PAS 220 International Food Standard