HOTEQ 500 Hotel Quality Management System will ensure the proper implementation of the services between customers and tourism providers and to make consumers make an informed choice in tourism hotel services, to increase the awareness of providing services to customers with the potential to meet the expectations, to increase the satisfaction of the tourism and hospitality sector. is intended to create more informed consumers.

Hospitality sector is the basis of tourism sector. It is a sector of hotels, pensions, holiday villages and similar businesses used by people traveling for various purposes to meet their temporary accommodation and catering needs, and sometimes to meet their entertainment and other social needs. Since the travel objectives and the way of traveling, expectations, tastes and income levels of people are different from each other, businesses in the hospitality sector are also very different.

When it comes to accommodation, the first place that comes to mind is hotels. Hotels are businesses that provide accommodation, nutrition, entertainment and similar needs of people traveling for whatever purpose. Relations with the people who stay here depend on certain rules and standards. Hotels are classified from various angles according to their location, the types of services they offer, their accommodation needs or sizes.

Shorter, motels that offer more minimal services in accommodation, are located on highways and meet the need for short-term breaks, the number of accommodation facilities are less. On the other hand, resorts are places that cover a much wider area and are capable of meeting all the needs of customers. 

The hostels, which are more simply managed and have at least five rooms, are much more minimal, although they are similar to the motel concept. Campsites are facilities established on highways, in general natural beauties, where people meet their needs of overnight stay, rest, eating, drinking and entertainment.

All these mentioned businesses, as well as chalets, apartments, dormitories, hostels, etc. In places, they can apply the HOTEQ 500 standards and apply for documents.